Last Updated: 24 September 2026
At OnlineHelpMe (“OnlineHelpMe”, “we”, “us”, or “our”), accessible through onlinehelpme.com, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, submit an enquiry, request a quotation, or use our services.
By using onlinehelpme.com, you acknowledge that you have read and understood this Privacy Policy.
1. About OnlineHelpMe
Website: onlinehelpme.com
Business Name: [LEGAL BUSINESS NAME]
Email: [YOUR BUSINESS EMAIL]
Phone: [YOUR PHONE NUMBER]
Business Address: [YOUR BUSINESS ADDRESS]
OnlineHelpMe provides the following services:
- Google Ads
- Google Business Profile Setup
- Google Maps Ranking
- Website Development & Design
- WordPress Website
- SEO Services
- Local SEO
- Social Media Marketing
- Facebook Marketing
- Instagram Marketing
2. Information We Collect
We may collect information that you voluntarily provide when you interact with our website or contact us.
Information You Provide
This may include:
- Full name
- Business or company name
- Email address
- Phone number
- Business address
- Website address
- Service you are interested in
- Project requirements
- Marketing requirements
- Budget information
- Messages and information submitted through contact forms
- Information provided when requesting a quotation
- Information provided when communicating with us
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General website usage information
- Other technical information necessary for website security and operation
3. How We Collect Information
We may collect information through:
- Contact forms
- Quote request forms
- Consultation requests
- Email communications
- Phone communications
- Website interactions
- Cookies and similar technologies
- Analytics tools
- Communication with existing or potential clients
4. How We Use Your Information
We may use your information for the following purposes:
- Responding to your enquiries
- Providing requested information
- Preparing quotations and proposals
- Communicating with potential clients
- Providing our services
- Managing client projects
- Providing customer support
- Improving our website
- Improving our services
- Understanding website usage
- Measuring website performance
- Protecting our website and systems
- Preventing fraud, abuse, or unauthorized activity
- Maintaining business records
- Complying with applicable legal obligations
5. Information Submitted Through Contact Forms
If you submit a form on onlinehelpme.com, we may use the information you provide to respond to your enquiry.
For example, if you request information about:
- Google Ads
- Google Business Profile Setup
- Google Maps Ranking
- Website Development & Design
- WordPress Website
- SEO Services
- Local SEO
- Social Media Marketing
- Facebook Marketing
- Instagram Marketing
we may use your contact details to communicate with you regarding your request.
We may contact you by email, phone, WhatsApp, or another communication method you provide.
6. Cookies
Our website may use cookies and similar technologies.
Cookies are small files that may be stored on your device when you visit a website.
We may use cookies for purposes such as:
- Website functionality
- Security
- Remembering preferences
- Website analytics
- Understanding website traffic
- Measuring marketing performance
- Conversion tracking
- Improving user experience
You can control or disable cookies through your browser settings.
Some website features may not work properly if certain cookies are disabled.
Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.
7. Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information may include:
- Pages viewed
- Traffic sources
- Device information
- Browser information
- Approximate location
- Website interactions
- Conversion information
We use analytics information to understand website performance and improve our website and services.
8. Google Services
Because OnlineHelpMe provides services involving Google Ads, Google Business Profile, Google Maps, SEO, and related digital marketing activities, we may interact with Google services when providing services to clients.
Depending on the service you purchase, information may be processed through Google products or platforms.
For example, a client may provide access to:
- Google Ads
- Google Business Profile
- Google Search Console
- Other Google business or marketing tools
We use such access only for purposes related to the services requested by the client.
Clients should provide appropriate account permissions whenever possible rather than sharing passwords.
Google may process information according to its own privacy policies and terms.
9. Social Media Platforms
If you use our Social Media Marketing, Facebook Marketing, or Instagram Marketing services, we may need access to relevant business accounts or pages.
Depending on your project, this may include:
- Facebook Business assets
- Facebook Pages
- Instagram business accounts
- Advertising accounts
- Social media performance information
We use such information only as reasonably necessary to provide the requested services.
Social media platforms may independently collect and process information according to their own privacy policies.
10. Website and WordPress Services
If you hire us for Website Development & Design or WordPress Website services, you may provide information necessary for us to develop, maintain, or manage your website.
This may include:
- Website content
- Business information
- Website login information
- WordPress access
- Hosting information
- Domain information
- Website configuration information
We use this information only as reasonably necessary to perform the agreed services.
Where possible, clients should provide temporary or role-based access instead of sharing personal passwords.
11. SEO and Local SEO Services
For SEO Services or Local SEO, we may process information related to your business website and online presence, including:
- Website URLs
- Business information
- Search performance data
- Search Console information
- Google Business Profile information
- Local business information
- Keyword and ranking information
- Website analytics
- Competitor or market information
This information is used to perform the requested SEO or Local SEO services.
12. Google Business Profile and Google Maps
If you request Google Business Profile Setup or Google Maps Ranking services, we may process business information necessary to provide these services.
This may include:
- Business name
- Business address
- Business phone number
- Website
- Business category
- Business description
- Business hours
- Business images
- Public business information
- Google Business Profile information
We do not guarantee any specific Google Maps or search ranking.
Google controls its own search and Maps ranking systems, and rankings may change at any time.
13. Advertising Data
For Google Ads services, we may process information relating to advertising campaigns and performance.
This may include:
- Campaign information
- Ad information
- Conversion information
- Audience information
- Website performance data
- Advertising metrics
- Budget information
- Campaign results
Advertising platforms may independently collect and process information according to their own policies.
14. How We Share Information
We do not sell your personal information as a standalone product.
We may share information when reasonably necessary with:
- Service providers
- Website hosting providers
- Analytics providers
- Advertising platforms
- Payment processors
- Communication providers
- Technology providers
- Website or software providers
- Professional advisers
- Government authorities where legally required
We may also disclose information when necessary to:
- Comply with applicable law
- Respond to lawful requests
- Protect our rights or property
- Prevent fraud or abuse
- Protect the security of our website and systems
- Resolve disputes
- Enforce our agreements
15. Third-Party Services and Links
Our website may contain links to third-party websites or platforms.
These may include Google, Facebook, Instagram, WordPress-related services, payment providers, or other third-party services.
Third-party websites operate independently from OnlineHelpMe.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party service you use.
16. Payment Information
If you purchase services from OnlineHelpMe, payments may be processed through third-party payment providers.
Payment providers may collect payment information necessary to process your transaction.
Unless specifically required for a legitimate business purpose and handled through appropriate security measures, we do not intend to store complete payment-card information on our website.
17. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
Therefore, we cannot guarantee absolute security of information transmitted through the internet.
18. Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain information to:
- Provide services
- Maintain client and business records
- Process transactions
- Resolve disputes
- Prevent fraud
- Comply with legal, accounting, or regulatory requirements
- Enforce agreements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.
19. Marketing Communications
We may contact you about our services or other business-related information if you have requested information from us or otherwise provided your contact information where such communication is permitted.
You may request that we stop sending promotional communications.
If you receive promotional emails, you may use the unsubscribe option provided in the email where available.
Please note that you may still receive important service-related communications, such as messages concerning an enquiry, project, payment, or existing service.
20. Children’s Privacy
Our website and services are intended primarily for businesses and general audiences.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
21. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain processing
- Request information about how your information is used
To make a privacy request, please contact us using the contact information below.
We may need to verify your identity before responding to certain requests.
22. International Processing
Some third-party service providers used by OnlineHelpMe may process information outside India.
Where information is transferred or processed internationally, we will take reasonable steps to handle such information in accordance with applicable privacy and data-protection requirements.
23. Marketing Results Disclaimer
OnlineHelpMe provides digital marketing services, but results can depend on factors outside our control.
We do not guarantee:
- Specific Google rankings
- Specific Google Maps rankings
- A specific number of leads
- Specific website traffic
- Specific advertising results
- Specific sales or revenue
- A specific return on investment
Any specific commitments or guarantees must be expressly stated in a separate written agreement.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made because of:
- Changes to our services
- Changes to our website
- Changes in technology
- Changes in business practices
- Changes in applicable laws or regulations
When we update this Privacy Policy, we will change the “Last Updated” date shown at the beginning of the policy.
We recommend checking this page periodically for updates.
25. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.
OnlineHelpMe
Website: onlinehelpme.com
26. Effective Date
This Privacy Policy is effective as of:
24 September 2026
Last Updated: 24 September 2026